Privacy Policy

Welcome to Red Fox Data ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Notice explains how we collect, use, disclose, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​

Information We Collect

We may collect and process the following types of personal information:

- Contact Information: Name, email address, phone number, postal address.
- Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Information: Information about how you use our website, products, and services.

 

How We Use Your Information

We use the information we collect to:

- Provide and manage our services.
- Communicate with you about your account or transactions with us and send you information about features on our sites or changes to our policies.
- Optimize and improve our services.
- Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities.
- Comply with legal obligations.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

- Consent: Where you have given us explicit consent to process your personal information.
- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Where processing is necessary for the purposes of our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms.

Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personal information except as described here:

- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Transfers: In the event of a merger, sale, or acquisition, we may transfer your personal information to a third party involved in the transaction.
- Legal Requirements: We may disclose your personal information when required to do so by law or in response to valid requests by public authorities.

 

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no system is completely secure, and we cannot guarantee the absolute security of your information.

Your Rights

You have the right to:

- Access the personal information we hold about you.
- Request the correction of inaccurate personal information.
- Request the deletion of your personal information.
- Object to the processing of your personal information.
- Request the restriction of processing your personal information.
- Withdraw your consent at any time (where applicable).
- Data portability – to receive your data in a structured, commonly used, and machine-readable format and have it transmitted to another controller.

To exercise any of these rights, please contact us at pippa.williams@redfoxdata.co.uk. We may require you to verify your identity before responding to any requests to ensure that your personal information is protected.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. When we make changes, we will post the updated notice on our website and update the effective date at the top of this page. We encourage you to review this notice periodically to stay informed about our data protection practices.

Contact Us

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:

Red Fox Data Consulting
pippa.williams@redfoxdata.co.uk

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner's Office (ICO).